For Customer Service
0333 2121 006
8.30am to 5.30pm, Monday – Friday
Closed Weekends and Bank Holidays
For General Enquiries
01892 888 319
9am to 5pm, Monday – Friday
Closed Weekends and Bank Holidays
To make a claim
0333 2121 008
9.00am to 5.30pm, Monday – Thursday
9.00am to 5.00pm, Friday
Out of hours 01424 850 333
Or you can write to us at
The Retail Mutual,
First Floor, Douglas House,
Quarry Hill Road,
Tonbridge,
Kent,
TN9 2RH