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New Quote Enquiry Form

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For Customer Service

0333 2121 006
8.30am to 5.30pm, Monday – Friday
Closed Weekends and Bank Holidays

[email protected]

For General Enquiries

01892 888 319
9am to 5pm, Monday – Friday
Closed Weekends and Bank Holidays

[email protected]

To make a claim

0333 2121 008
9.00am to 5.30pm, Monday – Thursday
9.00am to 5.00pm, Friday
Out of hours 01424 850 333 

01424 850 333 (Out of Hours)
[email protected]

Or you can write to us at

The Retail Mutual,
First Floor, Douglas House,
Quarry Hill Road,
Tonbridge,
Kent,
TN9 2RH

Opening times

Customer Service and General Enquiries

Customer Service - 0333 2121 006
8.30am to 5.30pm, Monday - Friday
Closed Weekends and Bank Holidays
General Enquiries01892 888 319
9am to 5pm, Monday - Friday
Closed Weekends and Bank Holidays

Claims Team

Claims - 0333 2121 008
9.00am to 5.30pm, Monday - Thursday
9.00am to 5.00pm, Friday
Out of hours - 01424 850 333

Special Offer
Business Cover Offer Stamp

Take out business cover with us and receive a £20 gift card*

Call us now on 0333 2121 280 quoting ONLINE20 for an immediate business cover quote

Find Out More