Contact Form

Are you a current Member of the Mutual?(Required)

For Customer Service

0333 2121 006
8.30am to 5.30pm, Monday – Friday
Closed Weekends and Bank Holidays

[email protected]

For General Enquiries

01892 888 319
9am to 5pm, Monday – Friday
Closed Weekends and Bank Holidays

[email protected]

To make a claim

0333 2121 008
9.00am to 5.30pm, Monday – Thursday
9.00am to 5.00pm, Friday
Out of hours 01424 850 333 

01424 850 333 (Out of Hours)
[email protected]

Or you can write to us at

The Retail Mutual,
First Floor, Douglas House,
Quarry Hill Road,
Tonbridge,
Kent,
TN9 2RH